Who we are

Our website address is: https://mack.photo

What personal data we collect and why we collect it

Your contact information

Your contact information; name, email address, home address and telephone number and any Skype contact details will only be used for arranging your photography booking and the delivery of your final images.

For album and print orders, where required your name, home address, email address and contact telephone number may be provided to the print company only to arrange delivery to you.

This information will not be used for marketing without your explicit consent.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Our site uses Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered is used to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). Google’s privacy policy is available at https://www.google.com/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Who we share your data with

We will not share your information for general marketing purposes with unrelated companies not described above.

In the event of ordering one of our fine art wedding albums; with your explicit consent, your contact email address and mobile telephone number will be provided to Folio Albums for arranging delivery only.

Client Galleries

Each client will have an individual private online gallery in order to deliver your photographs. These galleries are externally hosted by Pixieset. Their privacy policies can be found here: https://pixieset.com/privacy/ 

To visit a client gallery you will be required to enter your email address. Your personal data (email address) will be stored within the Pixieset, on their servers and will be used to email you up to a maximum of four times and only with information relevant to the client gallery you have accessed e.g. to inform you of a discount offer on gallery purchases. Any such emails sent to you will only be during the 12 month period for which the gallery is live. After 12 months has passed since a gallery was created it is automatically deleted and your personal data (email address) is completely removed from Pixieset.

Only we have access to your personal data (email address) stored on Pixieset system on behalf of Mack Photo. It will only be used as detailed above, will not be used for any other marketing purposes and will not be passed onto any third parties. Pixieset’s technical support team will have the means to access to your personal data (email address) but will never access or share this data other than by request from Mack Photo.

By logging into a client gallery you are agreeing to opt in to receive relevant, gallery-specific emails as described above. Emails are automated so if you do not wish to receive such emails it is advised that you do not log into any Mack Photo client galleries.

If you wish to request for your personal data (email address) to be deleted from Pixieset’s servers, please email lindsey@mack.photo.

Client Slideshows

Client slideshows are hosted externally by Vimeo or Youtube. Their privacy policies are viewable here https://vimeo.com/privacy and https://support.google.com/youtube/topic/2803240?hl=en&ref_topic=6151248

No client contact details are provided to either Vimeo or Youtube, however each website may use cookies to collect information of visitors to their websites. Your viewing history in both channels will log your activity if you have an associated account. 

Cloud Backup

We use Backblaze for our online cloud back up. All contracts, invoices and images will be saved as an online back up. Backblaze privacy policy can be viewed here https://www.backblaze.com/company/privacy.html

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Updates

This privacy policy was last update on 24 May 2018.

Contact information

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at lindsey@mack.photo